Privacy Policy
Here at First Class Solar, we understand and respect the importance of your privacy. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, via this website, will be processed by us. Please read the following information carefully.
For the purpose of the GDPR law we, First Class Solar Ltd, Trading as First Class Solar, are the Data Controller for this www.firstclasssolar.co.uk website.
By submitting your personal data via this website, you agree to the transfer, storing or processing of it as set out below. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. If you do not agree to our use of your personal data as set out below we cannot accept your data and you should not use this website.
Information We May Collect
When you make an enquiry via this website, or complete our ‘Initial Consultation’ form, we will collect certain personal data from you. The sort of personal data we collect will be information such as name, company, email address and telephone number. We need to collect this information in order to discuss the services you are requesting.
Personal Data Collection – When?
If you enter a competition or promotion via this website, complete a survey, or if you report a problem with this site.
If we ask you for your contact details for future marketing use (which may be by email or post) or if you actively sign up to receive email newsletters from us (although you will be given the option to opt-out of such use).
If you contact us, we may keep a record of your email or other correspondence.
We collect anonymised details of your visits to this site (including, but not limited to, traffic data and location data).
We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration purposes and to report aggregate information. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
How We Use Your Information
We use information held about you for the purposes of:
– To communicate with you regarding your enquiry
– To ensure that content from our site is presented in the most effective manner for you and for your computer
– To notify you about changes to our service
– For improving the quality of our service and the products offered via this site
– For resolving complaints and dealing with disputes
– Your Rights To Access Data We Hold
– The new GDPR law gives you the right to check that your personal data is being processed lawfully.
Your subject access right can be exercised in accordance with the act. Any subject access request must be made in by email to the: Data Manager – info@firstclasssolar.co.uk.
Data Security
The transmission of information via the internet is not completely secure, and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to website, therefore any transmission is at your own risk. Once we have received your information, we will take all reasonable steps to keep your personal data secure and to try to prevent any unauthorised access to it. All information you provide to us is stored on our secure servers.
Disclosures
First Class Solar Ltd will not disclose information about you or your business to any third parties.
Links
Our website may contain links to other websites which are outside of our control. If you access these sites they are not covered by this policy and they should be used in accordance with the third party policy which will be different from ours.
