So now you’ve decided to go ahead with the solar PV system for your home, you’ve taken your time to look over the proposed design, knuckled down the details of your system and signed your contract with First Class Solar. Congratulations!! Here’s to 25+ years of savings! What happens next on the day of your Solar Install?
We Reach Out
- Installation Date: A member of our administration team will contact you via email with a proposed installation date. You confirm whether the suggested date suits you, and then it’s locked in! If the date doesn’t work, we’ll work with you to find one that does.
- Deposit: You’ll also be sent a deposit invoice, with our bank details and other payment options detailed. The deposit amounts to 25% of the full system price, with the balance payable following installation.
- Extra Information: If we need any further information from you, we’ll ask you for this – possibly your MPRN (Meter Point Reference Number), which is found on your electric bill, or a photograph of your Northern Ireland Electricity (NIE) meter. Usually, our technician gets this (and more!) from you at your site inspection, but occasionally we need some extra information to ensure that the install goes as smoothly as possible!
The Week Before Your Install
You’re contacted again by our team, with a friendly reminder about your installation scheduled for the next week. There are some important things to do prior to the install, such as clearing out space where your inverter, batteries and ‘eddi’ will go. We also remind you that the electricity may be switched off for a short period (20-30 minutes) for our electrician to wire up your system safely. Your reminder email has a few more pieces of important information, including what to expect on bad-weather days.
In some cases, we may need to arrange for extra equipment such as ducting, scaffolding, or a scissor lift. Specifics on this are communicated with you directly!
The Day of Install
It’s finally arrived! For a standard installation, our team will arrive at your home or business between 7.30 and 8am. Our roofers and sparks will go over the panel design and cable runs with you before they start, to ensure that the install can be done safely and as much as possible, to your requirements.
Our skilled team will work to ensure that all the equipment, from the bracketing to the panels, the inverter and batteries are safely installed to industry standards. We aim to complete residential system installs in one day – meaning your solar panels will be working right from that day!
The Week After
Post-Install Visit
Your First Class Solar technician will ring to check in on the install and arrange a post-installation visit. Here, our technician runs you through your system, answering any questions you may have. They will also set you up on the solar app, so that you can monitor your system right from your phone. (Your inverter will need to be within range of your home WiFi for this to work). You are set-up with a Power NI Renewable account meaning you can be paid for any excess electric you export!
Handover Paperwork
Within a week of installation, our administration team completes all of your necessary paperwork with NIE, finalises your Power NI Renewable account and completes all of the Handover documents. These Handover documents are then sent through to you, and include your testing and commissioning certificates, schematic diagrams and Handover Manual. You also receive your equipment datasheets, manuals and warranty information, and your balance invoice.
And that’s it.
You’ve now got a First Class Solar system, making electricity from your very own rooftop and bringing down your electric bills!
Here’s What Some of Our Customers Have to Say:
“Great service and great tradesmen” – Roger Byrne ⭐⭐⭐⭐⭐
“I decided I wanted a solar system installed and before doing so I checked reviews and got quotes from 3 installers, First Class Solar being one of them. I met with Peter who listened patiently to what I wanted and gave me sound advice where it was needed. There was no hard sell and their quote was significantly cheaper than the others.
The company communicated well and provided me with all the information I needed both before and after the install. On the day of the install both the electricians and panel installers all turned up exactly on time and with surprising speed they completed the job and tidied up.
I am really happy with the work and wouldn’t hesitate to recommend both Peter and First Class Solar.” – John Fegan ⭐⭐⭐⭐⭐
“Great staff support all the way through the process, my first year has been a success 👌🏾” – K G ⭐⭐⭐⭐⭐
“I honestly cannot recommend this company enough. We had several companies come to give us a quote, and to be honest, apart from the price it was Peter’s time and patience that sold it for us. Peter spent a long time explaining the system and answering all the silly questions that I had!! The communication from the company to organise installation was so quick and efficient. The installers arrived at the exact date and time they said they would and were very quick and tidy. Post installation care and advice has been amazing. I would recommend this company in a heartbeat.” – Joanne Abbott ⭐⭐⭐⭐⭐
At First Class Solar, we pride ourselves on providing honest advice and professional service. We are there for each customer every step of the way, from initial interest and questions, all the way through to post-install advice. If you’d like to see what solar panels can do for your electric bills (and the planet!), get in touch with our friendly team today.
